Create Accountability and Self Organization — Hugo Messer

source : ekipa.sg
image source : www.ekipa.sg

One of the ideals in an Agile organization is self-organization. We want to empower people to make their own decisions. We expect people to set their own priorities, get them done and keep us updated. In short: as leaders, we want our teams to keep us ‘comfortable’.

Accountability ‘versus’ responsibility.

To me, accountability means seeing an objective through to completion.

Responsibility means completing parts of the work (a key result) needed to complete the objective.

The big challenge in an Agile organisation: enabling accountability down to the teams. Leaders always scan around to see whether stuff is ‘done’, searching for things that were missed out. They look around for ‘things’ that might add value, for new ideas. When we take away that leader, the team members need to do the ‘scanning’.

Executors see their job as getting stuff done. Once it’s clear what needs doing, they do it. They tick the box ‘done’. And then they set out to get the next thing done. When that next thing isn’t defined, they’ll wait or shift focus.

The core behaviours we need here is ‘proactivity’ & ‘keep the ball rolling’. We need team members to scan, to think, to see what else needs to be done in order to reach an objective. We want them to come up with their own action plan, well prioritized. On top of that, we want them to think about better ways of doing things; how can we reach our objectives faster or with bigger impact.

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Originally published at ekipa.sg by Hugo Messer

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Ekipa Consultancy | Singapore, Malaysia, Indonesia

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